Services

Our field service teams are equipped to support your operations whether they’re land-based or onboard. We understand the challenges of remote and marine environments and provide robust solutions for both scenarios.

‍

• Deployment-ready technicians for both vessel-based and factory-based setups
• Troubleshooting, adjustments, and repairs on-site
• Short response time for vessel docking windows
• Experience with harsh maritime conditions and compliance requirements
• Tailored service agreements for onboard schedules and logistics

We collaborate closely with customers to develop tailored equipment and solutions that meet unique operational challenges. From design to deployment, KAPP’s development team ensures your specific needs are met with innovative, reliable products.

Custom-built support frames and platforms designed for Baader and Toyo processing machines. We also provide replacement housings for select food processing solutions. Kami Tech’s engineered solutions ensure stability, simplify maintenance, and optimize workflow for your operations.

Minimize downtime with fast and reliable access to genuine spare parts through our global network. We stock a wide range of critical and custom-made components ready for immediate dispatch because when issues arise, every minute counts. Our large inventory includes long-lead items and optional parts kits for preventive maintenance.

‍

Ordering is simple via form, email, or phone. For OptimICE® liquid ice systems, having your serial number handy helps us ensure full compatibility and faster service. Benefit from easy part identification through digital catalogs and priority shipping for urgent repairs.

Our experienced consultants work closely with you to analyze and optimize your production processes. We help identify bottlenecks, reduce risks, and unlock new efficiency and yield opportunities, ensuring your operations perform at their best.

Avoid unexpected downtime and costly repairs with our tailored preventive maintenance programs. Designed to fit your operation and budget, our service contracts include scheduled visits, regular calibrations, system checks, performance optimization, and timely upgrades to keep your solutions running at peak efficiency.

Proactive care helps extend equipment life, improve reliability, and minimize disruptions — so you can focus on your core business with confidence.

‍

Our dedicated helpdesk team is available around the clock to assist with troubleshooting, repairs, and advice — whether you’re onboard, onshore, or operating remotely. With remote diagnostics and monitoring, we proactively identify and resolve issues, minimizing costly downtime.

‍

Our global network of service specialists brings hands-on expertise to support your operations. With rapid response times and deep product knowledge, they are ready to assist whenever and wherever you need them.